The Trezor® Hardware Wallet | Start Your Device (Official) places your private keys offline and under your control. Begin by ensuring the device box is sealed and the holographic tamper-evident label is intact. Use a secure computer and the official Trezor website or app to proceed. Never enter seed words into a connected computer or phone.
Security best practices
Keep the recovery seed offline and private. Use passphrase protection only if you understand its implications. Treat your seed as cash — anyone with it can access your assets. Periodically confirm firmware authenticity and only use official downloads.
Frequently Asked Questions
1. What does "Start Your Device" involve?
It guides you through connecting the device, setting a PIN, generating and recording the recovery seed, and verifying firmware authenticity so your wallet is ready to use.
2. Can I restore from another wallet?
Yes — you can restore using a BIP39 seed from many compatible wallets but ensure compatibility and import only on secure devices.
3. What if I lose my recovery card?
If the recovery seed is lost and you don\'t have another backup, funds may be unrecoverable. Always keep multiple secure backups.
4. Is the device safe if my computer is compromised?
Private keys never leave the Trezor device. Even if a computer is compromised, an attacker needs the PIN or seed to access assets.
5. How should I store my recovery seed long-term?
Store it offline in a waterproof, fire-resistant safe or multiple secure locations. Consider metal seed storage for durability.